Thousands of passengers are facing travel disruption across Spain after the domestic carrier Spanair ceased operating on Friday night and prepared to file for bankruptcy protection.
The collapse of the Barcelona carrier took place shortly after Qatar Airways walked away from talks to take over the airline after months of negotiations. A statement from Spanair said: "Due to a lack of financial visibility for the coming months, the company has had no option but to cease flying out of a duty of care for the safety of its operation and the well being of all concerned. The appropriate next steps will be taken as soon as possible. The company would like to apologize to everyone affected by this announcement and thank the aviation authorities for their help and support," as well as other airlines that are assisting affected passengers."
More than 200 Spanair flights have been cancelled, affecting more than 22,000 passengers. The Spanish Government may fine Spanair with about €9 million and cancel its airline license due to the sudden cancellation of flights and its failure to assist passengers saying that Spanair is required to assist customers and reimburse cancelled tickets.
Many passengers complained that Spanair was struggling to provide flight alternatives or even return the luggage from passengers who checked in shortly before all flights were cancelled. The company has set up a customer service hotline on their website, while the Spanish Airport Authority is providing passenger support at the country's main airports.
Carrier Iberia Lineas Aereas de Espana is accepting affected Spanair passengers and offering lower airfares. Other domestic carriers also are assisting Spanair customers.
Spanair is the third Spanish airline to shut down in recent years with the collapse of low-cost airlines Air Comet and Air Madrid.